Configuring Vector Directory Numbers

Last Updated : Nov 30, 2022 |

About this task

Important:

Skip this procedure if you have configured the Communication Manager Vector Directory Numbers (VDNs) using the Communication Manager System Access Terminal (SAT) interface.

Use this procedure to configure VDNs for Avaya Oceana®. A VDN is an extension that directs an incoming call to a specific vector. This number is a virtual extension number which is not assigned to an equipment location. VDNs must follow your dial plan.

Create a VDN for each of the following:

  • Ingress Vector to Adjunct Route

  • Routing Vector

  • RONA Vector

  • Transfer to Service Vector

Procedure

  1. On the Avaya Control Manager webpage, click Communication Manager Objects > VDN.
  2. On the VDN page, click Add.
  3. In the Location field, select the location.
  4. In the VDN Number field, enter the VDN.
  5. In the VDN Name (English) field, enter the VDN name that is added to the Communication Manager.

    • The name must be in English.

    • The name must have up to 22 letters

    • The name must not have any special character other than underscore (_).

  6. In the Description field, enter a description for the VDN.
  7. In the VDN TEMPLATE field, select a template.

    The VDN default settings are populated based on the selected template.

  8. Click Save.
  9. Repeat step 2 through 8 to add more VDNs.