Enabling finish work confirmation

Last Updated : Feb 21, 2020 |

About this task

You can configure Avaya Workspaces to display a confirmation dialog to all agents who click Finish Work, if a custom card is still open.

Procedure

  1. Log on to Avaya Workspaces as an administrator user.
  2. On the Avaya Workspaces administrator interface, click the Admin Settings button.
  3. Select the Confirm Before Finish Work check box.