Adding SSL certificates

Last Updated : May 12, 2022 |

About this task

Secure Sockets Layer (SSL) protocols provide communications security over a computer network. Use the following procedure to add the SSL certificate on the Oceana Data Management utility

Note:

If the SSL certificate is configured on the previous system before upgrading on 3.8.1.0 or 3.8.1.1, delete the SSL certificate via Cache Management Portal and reconfigure the SSL certificate via ODMT to get notifications about expiration of certificates in Oceana Monitor.

Before you begin

Ensure you have the following:

  • Issued certificate

  • Private key file

  • Private key password

Note:

For more information about generating the certificate, see Manage Security and TLS certificates chapter in Deploying Avaya Oceana guide.

Procedure

  1. Log in to the Omnichannel Database server.
  2. Start the Oceana Data Management utility.
  3. In the Oceana Data Management utility, click Configuration.
  4. In the left navigation pane, click SSL info.
  5. In File containing this configuration’s X.509 certificate, click Browse and select the server certificate file.
  6. In File containing associated private key, click Browse and select the key file.
  7. In Private key password, provide the password that is used during the generation of the certificate.
  8. Click Save.

    If the provided information is incorrect an error message appears.

    If the provided information is correct then the Installed certificates section displays the following details of the configured SSL certificate:

    • SSL Config Name– the name of the configuration.

    • Installed date– the installation date of the certificate.

    • Expiry date– the date until the certificate is valid.

    • Days to expire– the number of days the certificate is valid (the color of this cell is green or red for clarity).