Enabling an external load balancer

Last Updated : Jun 10, 2026 |

About this task

Use this procedure to enable an external load balancer. When you enable the external load balancer, the internal load balancer is disabled.

Before you begin

  • Configure the external load balancer. For more information about the external load balancer requirements and configuration options, see External load balancer requirements and Port configuration for an external load balancer in Deploying Avaya Aura® Device Services.

  • Disable the virtual IP on all nodes.

  • Set the Avaya Aura® Device Services front-end FQDN to the FQDN of the external load balancer on all nodes.

Procedure

  1. On the Avaya Aura® Device Services web administration portal, navigate to External Access > Load Balancer Check.
  2. Select the Enable use of an external load balancer check box.
  3. Click Save.