Stopping synchronization with the LDAP server

Last Updated : Jun 10, 2026 |

About this task

You can stop a running synchronization gracefully if the synchronization is stuck in the "In Progress" state.

Stopping a running synchronization does not affect scheduled synchronizations.

Procedure

  1. On the Avaya Aura® Device Services web administration portal, navigate to Server Connections > LDAP Configuration > Enterprise Directory.
  2. In the User Synchronization Update Instructions area, click Stop.

    The synchronization status changes to "Stopped".