Log files and the Avaya Aura® Device Services Cassandra database contain private and sensitive user data. To maximize data privacy and security, you can specify how long you want to keep user data on Avaya Aura® Device Services. The default data retention period is 1 day.

Avaya Aura® Device Services encrypts log files that are older than the configured retention period, but it does not delete these logs.

When a user is deleted from data sources, such as the enterprise LDAP directory, iView, or System Manager, Avaya Aura® Device Services deletes the corresponding records for that user from the Cassandra database within the last hour before the configured retention period elapses. For example, if the retention period is one day and the user is just deleted from the LDAP directory, then Avaya Aura® Device Services removes the user information from the Cassandra database within the time range between 23 and 24 hours after the user is deleted from the LDAP directory.