Setting up Avaya Spaces integration

Last Updated : Jun 10, 2026 |

About this task

You can set up integration with a specific company configured on your Avaya Spaces account. When integration is set up, you can use the Avaya Aura® Device Services web administration portal to view and manage users for that company.

You can have multiple companies configured on your Avaya Spaces account. However, Avaya Aura® Device Services only supports integration with one company at a time. If you want to set up integration for another company, you must delete the existing configuration first.

Note:

As of Release 8.0.2, Avaya Aura® Device Services contains all required Avaya Spaces CA certificates in a separate public CA truststore, so you do not need to import these certificates manually.

Before you begin

  • Configure Enterprise SSO on Avaya Spaces.

    If Enterprise SSO is enabled, new Avaya Spaces users created on Avaya Aura® Device Services do not need to reset their passwords before logging in to Avaya Spaces for the first time.

  • Obtain the API key and API key secret for the Avaya Spaces company that you are planning to use for integration.

  • Ensure that you have at least one verified domain for the company.

Procedure

  1. On the Avaya Aura® Device Services web administration portal, navigate to Spaces > Configuration.
  2. Select the Enable Spaces Integration check box.
  3. In Spaces URI, enter accounts.avayacloud.com.

    If required, you can provide a new value later without having to set up integration again.

  4. In Spaces API Key, enter the API key that you copied from Avaya Spaces.
  5. In Spaces API Key secret, enter the API key secret that you copied from Avaya Spaces.
  6. In LDAP Phone Number Sync, select which user phone numbers configured on LDAP you want to synchronize with Avaya Spaces accounts:

    • All (Work and Mobile): To synchronize work and mobile phone numbers.

    • Work: To synchronize only the work phone number configured in LDAP.

    • Mobile: To synchronize only the mobile phone number configured in LDAP.

    • None: To not synchronize work or mobile phone numbers.

    The numbers you selected for synchronization are added to the list of numbers configured on Avaya Spaces, and do not affect already existing Avaya Spaces phone numbers.

  7. Click Save.

Result

When the integration process is completed, Avaya Aura® Device Services notifies you and automatically populates the following fields:

  • Company Name: Shows the name of the Avaya Spaces company for which you are setting up integration.

  • Domain: Shows all verified domain names configured for the company in Avaya Spaces.

  • Status: Shows the connection status.

  • License Information: Shows information about the available advanced licenses and license expiration dates.

Next Steps

  • Configure data synchronization between Avaya Aura® Device Services and Avaya Spaces.

  • Update language and time zone databases.

Related information
Setting up a company and domain in Avaya Spaces
Obtaining an API key and API key secret
Disabling Avaya Spaces integration
Updating Avaya Spaces integration parameters
Avaya Spaces integration settings
Avaya Aura Device Services does not contain the latest Avaya Spaces CA certificate