Avaya Aura Device Services entry points

Last Updated : Jun 10, 2026 |
The following table shows accounts that you can use to access various Avaya Aura® Device Services resources.

Login name

Accessible resources

Password change method

SSH administration user

  • Virtual machine resources.

  • Avaya Aura® Device Services web administration portal, if additional STIG hardening is disabled.

  • Utility Server web administration portal, if Utility Server is enabled on Avaya Aura® Device Services.

Using the passwd command in the Avaya Aura® Device Services CLI.

Keycloak administration user

Keycloak web administration portal, if OAuth2 is enabled on Avaya Aura® Device Services.

  • Using the Keycloak web administration portal.

  • Using the Avaya Aura® Device Services configuration utility.

Onboard Open LDAP administration user

  • Avaya Aura® Device Services web administration portal, if Onboard Open LDAP is enabled.

  • Resource discovery and other REST calls that are performed using LDAP users.

Using the recover_openldap.sh command.

Cassandra database administration user

CLI-based Cassandra database administration.

Using the Avaya Aura® Device Services configuration utility.

Keepalived account

In a cluster environment, this account is used for IP takeover and to ensure High Availability.

Using the Avaya Aura® Device Services configuration utility.