Testing connection to an LDAP server

Last Updated : Jun 10, 2026 |

About this task

Use this procedure to ensure that you configured an LDAP server correctly and that Avaya Aura® Device Services can connect to the LDAP server.

Procedure

  1. On the Avaya Aura® Device Services web administration portal, navigate to Server Connections > LDAP Configuration > Enterprise Directory.

    Avaya Aura® Device Services displays the Enterprise LDAP Server Configuration page.

  2. Select the appropriate LDAP server.
  3. Click Test Connection.
  4. If the test fails, check the configured LDAP address FQDN, port, and protocol and run the test again.