Uploading files on the Utility Server

Last Updated : Jun 10, 2026 |

About this task

Use this procedure to upload files, such as firmware packages, on the Utility Server. You can upload a single file or an archive in the .zip format. The Utility Server stores the uploaded files in the /tmp directory.

For Avaya 46XX Phones firmware upgrade, the 46xxupgrade file must have the .scr extension, for example, 46xxupgrade.scr.

For Avaya 16XX Phones, use the 16xxupgrade.txt file. Settings or firmware files are not supported.

Important:

In a cluster environment, you must manually upload a firmware package on each Utility Server node. Avaya Aura® Device Services does not automatically copy files uploaded to one node onto other cluster nodes.

Before you begin

Configure a DHCP server. For more information, see Setting up a DHCP server.
Ensure that you have enough free disk space to upload a firmware package. For information about reviewing disk space, see Reviewing the disk space occupied by firmware package files.

Procedure

On the Utility Server web interface, in the navigation pane, click Upload Files.
On the Upload File screen, click Browse.
Select the required file and click Open.

The Utility Server displays the selected file name to the right of the Browse button.
Click Upload File.

The uploading process can take some time depending on the file size and connection speed.

If you upload a firmware package, it appears in the Firmware package table on the Manage Phone Firmware tab.

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