Configuring enhanced search options

Last Updated : Jun 10, 2026 |

About this task

The enhanced search feature enables Avaya Workplace Client users to search contacts by name, location, or department. Use this procedure to configure the department search capability in the Avaya Aura® Device Services web administration portal.

Before you begin

  • If you use Avaya Aura® Device Services in an Avaya Aura® environment, on System Manager, configure the mapping from the LDAP directory server to System Manager for the department and city attributes. For example:

    A screen shot of the Attribute Parameters table on System Manager, where the department and l LDAP atrributes are mapped to department and localityName System Manager attributes respectively.

    For more information, see Directory synchronization in Administering Avaya Aura® System Manager.

    This requirement is not applicable if you use Avaya Aura® Device Services in an environment without Avaya Aura®.

  • Ensure that the mapping for the Department and City attributes is configured on each Avaya Aura® Device Services LDAP directory server. For example:

    A screen shot of the Modify LDAP Attribute Mapping table, where the City and Department application attributes are mapped to the l and department LDAP attributes respecitvely.

    For more information, see Modifying enterprise directory attribute mappings.

Procedure

  1. On the Avaya Aura® Device Services web administration portal, go to Client Administration > Enhanced Search Configuration.
  2. In the Department field, select one of the following options:

    • startsWith: Searches for department names that start with the search text entered. The relevant users from the departments are displayed.

    • contains: Searches for department names that contain the search text entered. The relevant users from the department are displayed.

  3. Click Save.