ESG cannot connect to Avaya Aura® Device Services when the REST certificate policy is set to None. This occurs in deployments with Avaya Aura® Device Services and Avaya Aura® Web Gateway, if the following features are being used:
Avaya Aura® Device Services web deployment feature for desktops.
WebRTC call feature with Avaya Aura® Web Gateway.
Solution
Procedure
Set the certificate validation policy in the Avaya Aura® Device Services web administration portal to Optional. Do not set the certificate validation policy to None.
Web deployment binaries for Avaya Workplace Client for Windows and Avaya Workplace Client for Mac must be moved to another web server or to the Avaya Aura® Device Services web server on a unchallenged web port.
