Migrating Utility Server data

Last Updated : Jun 10, 2026 |

About this task

Use this procedure to migrate data from the legacy Avaya Aura® Utility Services to the Utility Server embedded within Avaya Aura® Device Services. This process restores a backup, which was created on the Utility Services server, into the Utility Server embedded within Avaya Aura® Device Services. Since the Utility Server uses only a subset of data from the Avaya Aura® Utility Services server, this procedure only extracts the required subset of data.

Important:

  • In a cluster environment, perform this procedure on all cluster nodes, starting from the seed node.

  • Any active firmware packages are deactivated during this procedure.

Procedure

  1. Create a no firmware backup on the legacy Avaya Aura® Utility Services machine and then store the backup file on the machine that you use to access the web administration portal.
    Important:

    Ensure that the No firmware backup option is used for this procedure. The legacy Avaya Aura® Utility Services servers allow you to choose whether the backup file will contain phone firmware. For disk space considerations, the Utility Server embedded within Avaya Aura® Device Services only supports backups that do not include phone firmware. You must manually upload phone firmware on the Utility Server and then unpack and activate the firmware.

  2. Log in to web administration portal for the Utility Server using the following URL:

    https://<IP_address>:8543/admin.html

    In this URL, <IP_address> is the IP address of an Avaya Aura® Device Services node.

    Note:

    Use the user name and password of the administrative user that you created while deploying the OVA.

  3. Navigate to Miscellaneous > Utility Services Backup and Restore
  4. Click Choose file and navigate to the backup file created in step 1.
  5. Select the backup file and click Open.
  6. Click Upload Backup.
  7. Repeat the previous steps for all other cluster nodes.