Configuring the internationalization parameters

Last Updated : Jun 10, 2026 |

About this task

The internationalization parameters specify how a user’s given name and surname are stored in Microsoft Active Directory (AD), and which language is used to store these names. Optionally, for non-Latin script languages, two of the parameters also specify how the ASCII transliteration of these names is stored.

The following procedure describes configuring the LDAP internationalization parameters when AD is used.

Procedure

  1. On the Avaya Aura® Device Services web administration portal, navigate to Server Connections > LDAP Configuration > Enterprise Directory.

    Avaya Aura® Device Services displays the Enterprise LDAP Server Configuration page.

  2. Configure the language setting:

    Parameter

    Description

    Default value

    Language used in Directory

    The language code of one of the languages supported by Avaya Aura® Device Services.

    English (en)
  3. Click Save.
  4. Click Modify Attribute Mappings.
  5. Configure the following settings:

    Parameter

    Description

    Default value

    NativeFirstName

    The attribute that stores the given name of the user in the language of the LDAP server.

    givenName

    NativeSurName

    The attribute that stores the surname of the user in the language of the LDAP server.

    sn

    GivenName

    This is only applicable if the language in AD is one of the non-Latin script based ones.

    SurName

    This is only applicable if the language in AD is one of the non-Latin script based ones.

    The NativeFirstName and NativeSurName parameters allow the user to identify the LDAP attributes used to store the user's native language given name and surname. These are mandatory parameters with defaults of givenName and sn.

    The GivenName and SurName parameters allows the user to identify the LDAP attributes used to store the ASCII transliteration of the user's given name and surname, respectively. These are optional parameters and only used only if the Language used in Directory parameter is set to one of the non-Latin script languages.

    The internationalization of the names must be done using the language tags specified in RFC 3866.

    To configure internationalization for Microsoft Active Directory, you must configure custom attributes for the native and the ASCII transliterations of the names, if both types of names are needed.

  6. Click Save to apply changes and restart Avaya Aura® Device Services.