As per the legal compliance requirements, the number of nuisance calls should not go beyond the nuisance rate you configure in the Maximum allowed nuisance rate field in the Global Configuration. The default is three percent for each day. You must reset the cruise control parameters to support the per day nuisance limit for the cruise control algorithm. POM resets these parameters for the jobs based on the user defined inputs. You must configure all the values of these parameters in database. You must update the pim_config table for following parameters:
ResetPacingParamTimeZone: ResetPacingParamTimeZone is the timezone for which you want to reset the pacing parameters. Time zone values should be Java Time zone IDs. In case of DST, you must provide time zone id such that it considers the DST changes. Default Value is Europe/London.
PacingParamResetType: PacingParamResetType parameter can have two values:
AfterNHours: Use this to reset after ‘n’ number of hours from start of the job. You can configure number of hours in ResetPacingParamDuration parameter. Use the value ‘0’ to reset the pacing parameters after ’n’ number of hours.
midNight: Use this to reset the pacing parameters every midnight at 12:00 AM. Use value ‘1’ to reset the pacing parameters every midnight.
The default value of parameter PacingParamResetType is 0.
ResetPacingParamDuration: Set this value if you are setting the PacingParamResetType to “AfterNHours”. The ResetPacingParamDuration value indicates after how many hours you must reset the pacing parameters. The default value is 0, which means, do not reset the pacing parameters.