Use the selector handler to change the way the system establishes a contact with the required contact record. For example, for campaign to make a voice call between 9:00 A.M. to 5:00 P.M., and after 5:00 P.M. send an SMS to the contact. You can specify the condition using the Selector handler. To place any such condition, you must place the Selector handler as the first handler. For any other actions to perform, you can place one or more handlers such as SMS, Call, Mail, or Custom. You can also use the Selector node for 2 way SMS and 2 way email campaigns.
The Selector node has two child nodes, Conditions and Condition.
The following table lists the properties and descriptions of the node:
Property Name |
Description |
Name |
Use this as a display name in the campaign strategy editor. If you do not specify a name, then the default name is Selector. |
Description |
Specify a description for the Selector node. |
Default Next State |
The default value of this property is done. If a particular condition is not handled by adding a Condition node, then the Default Next State value from the Selector node is used as the default next state for that condition. The options are: initial, done, and wait. As you add new handlers in the campaign strategy, those states are available in the Default Next State property. |
Edit Description |
Use to edit the description of the Selector node. |
