Editing an agent attribute

Last Updated : Sep 15, 2022 |

Procedure

  1. In the navigation pane, click Proactive Outreach > Manager.
  2. On the Agents menu, click Agent Attributes.
  3. On the Agent Attributes page, click the attribute to edit.
  4. Edit the Description field.

    You cannot edit the values for the Attribute name and Data type fields.

  5. Click Save.