Adding a POM server

Last Updated : Sep 29, 2022 |

Procedure

  1. In the navigation pane, click Proactive Outreach > Manager.
  2. On the Configurations menu, click Servers.
  3. On the Servers page, click Add.
  4. Specify the name of the POM server and the IP address of the server.
  5. Click Continue.

    The system displays the details of the POM certificates.

  6. To authenticate the certificate, select Check the Trust this certificate check box.

    This establishes communication between the POM server and EPM.

    You can use the POM certificates for identifying the POM servers that are connected to a specific Avaya Experience Portal system.

    The POM certificates are on each server.

    When you add a POM server, the primary EPM retrieves the certificates, and then stores them in a certificate store on EPM.

  7. (Optional) Click the Categories and Trace level link.

    Use the option button to select the POM settings or the customized settings for the trace levels.

  8. Click Save.
  9. Restart the POM server for the changes to take effect.
    Note:

    Avaya Experience Portal 8.1.2 supports the certificates only with a minimum key size of 2048 bit.