Examples

Last Updated : Nov 08, 2022 |

This topic provides a list of examples for phone formats, dialing rules, reject patterns, and time zone area code mapping.

Examples for phone formats

POM provides a list of G14 and other countries with the country codes and the phone formats. You can add a new country with the phone formats to the POM database. After you add a new country with the phone formats, you can then apply the other features such as the dialing rules, reject patterns, and time zone area code mapping to the phone numbers belonging to specific country. You must provide the country name, country code, standard phone length, and the prefix while adding a new country.

Examples for reject patterns

You can specify a reject pattern for the phone number at a global level or a country specific pattern.

Original number

After applying reject pattern

For USA [0–1]*

POM rejects all numbers starting with 0 or For example, 189–730– (5687)

288–888–8889

Apply a global reject pattern — *8888888* which means any number which includes 7 eights. So POM does not import the phone number.

998–456–4536

Apply a user defined pattern — 99* which means any number starting with 99. So POM does not import the phone number.

Examples for time zone and the area code mapping

In the Global Configuration, add the Home Country as India, and the country code separator as #. Assume that the time zone of the zone for the contact list import is GMT+05:30.

Original number

Description

1#520–555–4567

The country code for this number is 1 and the area code is 520, This area is mapped to MST. in the POM database. So POM determines the time zone for the number as MST.

52#051–2345

The country code for this number is 52, but the number does not match with any of the area code time zone mapping defined for this country in the POM database and country 52 does not have a default time zone specified and hence the time zone of the zone for which contact is going to import, is used, which is GMT+5:30.

520–123–4567

The number does not contain a country code separator so POM uses the default country code of the country defined as Home country — in this case India. There is only one time zone defined (GMT+5:30) for India in the POM database, so POM uses (GMT+5:30) as the time-zone.

Examples for time zone and the area code mapping with guard times

You can specify a guard time for the phone number or time zone at a global level.

Time zone

Area code

Phone starting digits

Guard times

EST

521

622 ,623 ,631-634, 637, 638, 641-645, 647, 653, 662

Sun-Sat 8:00 20:45

EST (Daylight)

215

Not defined

Mon-Sat 8:00 20:45

Sun 13:30 20:45

EST

Not defined

Not defined

Sun-Sat 9:00 19:45

PST

250

237, 239

Sun-Sat 8:00 20:45

Original number

Time zone

Description

521–631–6756

EST

The area code and the phone starting digits matches with the EST time zone. POM dials the number in the specified guard times between Sunday to Saturday from 8 am in the morning to 8:45 pm in the evening.

215–234–4345

EST (Daylight)

The area code matches with the EST5EDT ( EST Daylight ). POM dials the number in the specified guard times between Monday to Saturday from 8 am in the morning to 8:45 pm in the evening and on Sunday from 1:30 pm in the noon to 8:45 pm in the evening.

543–243–8974

EST

There is no area code mapping for the EST time zone, but there is  EST time zone entry without any area code and the phone start digits so POM considers the phone number as default entry for EST. POM dials the number in the specified guard time between Sunday to Saturday from 7 am in the morning to 19:45 pm.

250–234–1236

PST

POM does not find a match for 250 area code with phone start digits in PST time zone. POM applies no guard times and dials the number without any restriction.

523–631–1289

AST

There is no such time zone configured. POM applies no guard time and dials the number without any restriction.

Examples for state to guard time mapping

You can specify state to guard time mapping.

State

Guard Time

YT

Sun-Mon 00:00 09:00

Tue-Wed 07:00 10:00

WV

Sun-Mon 00:00 05:00

Sun 13:30 20:45

WI

Sun-Sat 9:00 19:45

NU

Sun-Sat 8:00 20:45

Examples for area code to state to time zone mapping

You can specify area code to state to time zone mapping.

Area Code

State

Time Zone

Phone starting digits

709

NL

America/St. Johns

209-218

221-900

236

BC

America/Edmonton

302,303,363,367,368,375,

523-541

250

BC

Canada/Mountain

219,223-227 782-795, 806,827,854,866,874,875,903,977

782

PE

America/Moncton

353,355,360,377,437,462,823,829,843,844,846,975,979

Examples for dialing rule

Consider the dialing rule for US as:

Strip

Prefix

Area code

Phone Starting Digits

0

1

-

-

3

1

408

-

2

#9

408

222
Note:

The prefix settings specified on the Campaign Creation page over writes the rules specified in the dialing rules.

POM uses the dialing rule for US for the following numbers:

Original number

Description

308–1236–751

The area code 308 does not match any area code in the dialing rules, so POM applies the default dialing rule. POM dials the number as 1–308–123–6751.

408–123–6751

The area code 408 matches with area code present in the dialing rules, so POM applies the second dialing rule. POM dials the number as 1–123–6751.

408-222-3456

The area code - phone starting digit (408-222) matches with the third dialing rule. POM dials the number as #982223456.