Use this page to view the details of the contact attributes. POM displays an attribute detail page when you click on an attribute. An attribute detail page displays information based on the values you select when you add or edit an attribute.
Field or Button |
Description |
Attribute Name |
Displays the attribute name. |
Attribute Data Type |
Displays the attribute data type. |
Private |
Displays if the attribute is private or public. If the value is no, the attribute is public. |
Read Only for Agents |
Displays if the attribute is a read-only attribute. The agents cannot change the value of the attributes which are marked as Read Only for agents from the agent desktop. |
Masked for Agents |
Displays if the agents cannot see the attribute value on the desktop. |
Masked for Users |
Displays if the users cannot see the value of the attribute. |
Attribute Organizations |
Displays the organizations associated with the attribute. |
Attribute used in Contact Data Source |
Displays the database data sources associated with the attribute.
Note:
Only if you import the attribute using database, this field shows the data source name from where it is imported. In all other cases, the system displays the message No Contact Data Source is associated with this attribute.
|
Attribute used in Campaign |
Displays the campaign name associated with the attribute. |
Attribute used in Campaign Strategy |
Displays the campaign strategy associated with the attribute. |
Used in Campaign Restrictions |
This field is obsolete. |
Attribute used in Agent Scripts |
Displays whether the attribute is used in agent scripts. |
