Adding users

Last Updated : Sep 28, 2022 |

Procedure

  1. In the navigation pane, click User Management > Users.
  2. On the Users page, click Add.

    Experience Portal displays the Add User page.

  3. If organizations are enables, from the Organization list, select the organization.
  4. In the Name field, type the user name.

    You can type maximum 40 characters.

  5. Click one of the following:

    • Yes to enable this users access to Experience Portal.

    • No to disable this users access to Experience Portal.

  6. Select the Roles check box to assign a predefined role to a user.

    You can select more than one check box to assign the privileges of the selected roles to the user..

  7. Enter Password to access your account.
  8. Re-enter password in Verify Password field.
  9. Select the Enforce Password Longevity check box to enable the user to use the password longevity settings Experience Portal. If you do not select this option, the password for this account will not expire.
  10. Click Save.

    The organizational user with a custom role cannot change the following settings:

    • Data Center Configuration

    • Servers

    • Outbound Settings

    • POM Manager

    • POM Zone Configurations

      Only the user with administrator role can make the changes.

    • POM Zone Licenses

    • CC Elite Configurations

    • Context Store Configurations

    • Global Configurations

    • Purge Schedules

    • Country Specific Phone Settings

    • AACC Configuration

    • Oceana Configuration

    An organizational user has read-only rights for these pages.

    When an administrator adds an organization-specific custom role, POM does not display change permissions on these pages.