System Capacity

Displays the total available licenses. This value is the value you specify on the Licensing page. For more information, see POM License Settings page field descriptions.

Unused licenses

Displays the difference between the sum of the licenses of a type for all zones and the system capacity as Unused licenses.

Zone

Displays the zones that are created in Avaya Experience Portal.

Organization

Displays the organizations that are associated with the specific zone.

External selection

Displays the system capacity that is provided in POM for External Selection feature.

Manual

Displays the distribution of Manual dialing licenses for different zones and organizations.

Outbound Ports

Displays the distribution of available outbound ports across zones and organizations.

Predictive

Displays the distribution of Predictive dialing licenses for different zones and organizations.

Preview

Displays the distribution of Preview agent licenses across zones and organizations.

Agent Web API Service

Displays the distribution of Agent Web API Service licenses across zones and organizations.

Allocated

Displays the number of licenses allocated to a zone or organizations under that zone.

Unallocated licenses

Displays the difference between the licenses allocated to a zone and the sum of licenses allocated to all organizations under that zone.