Add new agent attribute field descriptions

Last Updated : Jan 27, 2025 |

Use this page to add a new agent attribute. You can add agent attributes with Long and Currency data types.

Field or Button

Description

Attribute name

Specify a unique name for the agent attribute to add. Agent Attribute Name should not contain special characters like @, ~, `, !, ', ;, ,, #, \, $, %, &, (, ), ?, ", <, >, {, } or spaces.

Data type

Use the drop-down list to select the data type to associate with the agent attribute.

Description

Specify a brief description about the agent attribute. Description should not contain special characters like ^, ~, `, !, ', ;, $, #, \,<, >, &, ".

Save

To save the changes.

Cancel

To cancel the changes.