Adding DNC data source

Last Updated : Sep 28, 2022 |

Procedure

  1. In the navigation pane, click Proactive Outreach > Manager.
  2. On the Contacts menu, click DNC Lists.
  3. Click to open the Manage DNC List Data Sources page.
  4. Click Add DNC Data Source.
  5. Specify the Data Source Name and Data Source Description.
  6. Use the option button to specify to Add Address or Remove Address.
  7. Specify to import the data using Local File Import or SFTP.

    If you select Local File Import, specify the local path on the POM server.

    Also, if you select SFTP, specify to use the Secured transfer, the SFTP Host Name, the User Name, the Password, and the Remote Path.

    Note:

    You can upload contacts from files having either ANSI or UTF-8 format.

  8. Use the Check DNC phone address for reject pattern and Check DNC phone address for phone format rules selection boxes to apply the validations to the phone numbers.
  9. Click Add to add the DNC data source.
    POM displays the 
    New DNC Data Source Added Successfully
    message.
  10. Click OK to return to the Manage DNC List Data Sources page.