New Agent Group page field descriptions

Last Updated : Jul 30, 2025 |
Table 1: Details tab

Field or Button

Description

Name

Name of the agent group.

Description

Description of the agent group.

Organization

Name of the organization(s) to which the agent group belongs. This field is visible only if organization is enabled on Avaya Experience Portal.

New Agent Group

To add a new agent group.

Save

To save the agent group.

Cancel

To cancel the procedure and return to the Agent Group Configuration page.