Exporting area code mapping data

Last Updated : Sep 29, 2022 |

About this task

Use this procedure to export the area code mapping data.

Procedure

  1. In the navigation pane, click Proactive Outreach > Manager.
  2. On the Configurations menu, click Country Specific Phone Settings.
  3. On the Country Specific Phone Settings page, click the Manage area codetime zone mapping icon of the country for which you want to configure the mapping.

    The system displays the Import Area Code Mapping tab.

  4. Click the Export Area Code Mapping tab.
  5. In the Export File section, click Export.

    The system displays the Country Specific Phone Settings page.

  6. Navigate back to Export Area Code Mapping tab.
  7. In the Download exported Area Code Mapping section, select the exported .csv file from the Select exported file to download drop-down list.
  8. Click Download to save the .csv file in the required location.

    The .csv file is saved in the following format:

    POM_AC_EXPORT_<country code>_<YYMMDD>_<HHMM>.csv

    For example, POM_AC_EXPORT_1_180724_1259.csv.