Agent attributes page field descriptions

Last Updated : Jan 28, 2025 |

This page displays the list of all existing agent attributes. Depending on your user role, you can add, change, or delete the agent attributes. If a multitenant user creates an agent attribute, POM associates the agent attribute to the user’s organization.

Field or Button

Description

New Agent Attribute

Use to add a new agent attribute.

Refresh Refresh icon

Click to refresh the page.

Name

Displays the name of the agent attribute.

Data Type

Displays the data type of the agent attribute.

Description

Displays the description of the agent attribute.

Actions Action icon

The following are the options:
  • Edit: To edit an agent attribute.

  • Delete: To delete an agent attribute.