Custom Mail action

Last Updated : Sep 28, 2022 |

A CustomMail node can be used in Application node of Mail action. When you use the CustomMail node in Application node of a Mail action, you must select the built in Avaya Orchestration Designer application for the actions to be taken for the e-mails. You can also configure your own custom applications from System Configuration > Applications. When you configure your own custom applications, then the custom application is invoked for the Mail action.

A CustomMail node does not have any child node.

Property

Value

Name

Use this as a display name in the campaign strategy editor. If you do not specify a name, then the default name is Custom.

Description

Use to specify a description for the Custom action

Application(e-mail)

Select the desired Avaya Orchestration Designer application from the drop down. An Avaya Orchestration Designer application shows up in the list only when it is configured as POM Application in Avaya Experience Portal.

Important:

For custom Mail application, ensure you provide the text that you want to send through e-mail, in the custom application
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Custom