Zoning is the ability of partitioning a system into multiple zones. You can create zones for better control of resources and licenses. You can use zones for geographically distributed systems and also for large local systems.

For more information about zones, see Avaya Experience Portal documentation.

Use this page to configure POM licenses for a zone. Depending on your user role, you can view or change the POM licenses settings for a zone.

POM has separate licenses for Outbound ports, Preview Agents, Manual Agents, and Predictive Agents. You can allocate licenses to different zones and then to different organizations under each zone. If you do not have zones, all licenses are assigned to the default zone and default organization. Licenses are not shared across zones.

For fresh installation or upgrade, the system allocates all available licenses to the default organization of the default zone.

If you log in as an Org user with view only permissions for license page, you can view only those licenses that are allocated to the organizations and zone to which the organization belongs.

The system displays the difference between sum of licenses of a type for all zones and the System capacity as Unused licenses.

If the total number of licenses of all organizations under a zone is less than the licenses allocated to that zone, then the system displays the remaining license count under Unallocated for that zone.

While assigning licenses to zones and organizations remember the following:

• License value across all organizations in a zone cannot exceed the value you configure for a given zone.

• License value for all zones in the system cannot exceed the system capacity of licenses in the system.

• If you delete a zone, all licenses of the zone move to the Unused pool. The licenses are not shared or distributed automatically to other zones.

• If you delete an organization, all licenses of the organization move to the Unallocated pool. The licenses are not shared or distributed automatically to other organizations.

• If you increase the System capacity, then the system does not automatically reassign the licenses to zones and organizations. The extra licenses are displayed as Unused licenses. If required, you can manually reassign the licenses.

• If you decrease the System capacity, then the licenses are automatically proportionately reduced from all zones and organizations within the zones.