Use this page to configure the AACC configuration parameters. For more information about the following AACC configuration parameters, see Avaya Aura® Contact Center documentation on the Avaya support site at http://support.avaya.com.
Note:
You can view the AACC configuration page only if you installed POM in AACC mode.
Field
Description
AACC web service IP address
Specify the IP address of the AACC Web service. The default address is 127.0.0.1.
AACC web service user name
Specify the AACC Web service username. The default username is webadmin.
AACC web service password
Specify the AACC Web service password.
AACC Multicast IP address
Specify the AACC multicast IP address.
AACC Hostname
Specify a valid AACC hostname ensuring that the hostname is resolved by hosts file or DNS.
AACC Secure Connection
Specify if you want a secure connection to AACC using the https protocol. The check box is cleared by default.
For more information on running agent-based campaigns using AACC, see Avaya Aura® Contact Center – Proactive Outreach Manager Integration.
