Combined Options

Last Updated : Jan 25, 2023 |

The various centralized voicemail options (standard, fallback, backup and distributed) can be used within the same Small Community Network.





  • An IP Office using a distributed voicemail cannot be used as the fallback IP Office for the central IP Office.

  • A distributed Voicemail Pro server cannot also be used as the backup Voicemail Pro server.

Example: Combined Fallback Control and Backup Server Operation

In the example below the fallback IP Office control and backup voicemail server operation can be combined.

  • Central IP Office Unavailable: If the central IP Office becomes unavailable on the network, the fallback IP Office takes over control of voicemail services using the centralized Voicemail Pro server.





  • Central Voicemail Unavailable: If the central Voicemail Pro server becomes unavailable on the network, the central IP Office will switch to using the backup Voicemail Pro server.





  • Central IP Office and Central Voicemail Pro Server Unavailable: If both the central IP Office and the central Voicemail Pro server become unavailable to the network, voicemail services will switch to the backup Voicemail Pro server under control of the fallback IP Office.