Speak Text Action

Last Updated : Jul 19, 2021 |

This action speaks some specified text to the caller. To use the action requires TTS (Text to Speech) to be enabled. See Using the Speak Text Action.

Procedure

Click the Basic Actions icon.
Select Speak Text.
Click on the callflow where you want the action placed.
Connect the new action to the required result of a preceding action.
Double-click on the action to display its settings tabs.
The General, Entry Prompts, Reporting and Results tabs are standard tabs available to all actions. See The Start Action and Action Settings Tabs.

Select the Specific tab. Set the options as required.


Settings	Description
Text to speak	This box displays the text that will be spoken. It also shows any commands inserts to control how the text or parts of the text are spoken
Options	This drop-down is used to select and insert commands to alter how the text is spoken. For example, the Change Relative Speed command is used to change how fast the text is spoken. See Text to speech SSML controls.

This action has the following result which can be connected to a further action:

Next: Route the call to a following action in the call flow. This connection can be followed even after the caller has hung up if the Start action option Complete Sequence has been selected.

For examples of the action in a call flow, see:

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