The General tab contains the action name. You can also enter notes about the action and protect a call flow by adding an access code.
This tab is shown for the Start action in calls flows. However it should not be used as settings applied to the Start action are ignored and should instead be applied through the first other added to the call flow.
Setting |
Description |
Token Name |
The name of the action, for example, the token name for the action Menu is 'Menu'. The token name can be changed so the use of the action can be indicated. It could also be confusing having two actions within a module with the same name. |
Description |
Use this field to enter notes about why the action is being used or other information that is needed. The text in the Description field can be used with TTS to automatically generate a prompt, see Using the Wave Editor . |
PIN |
Each action can be protected by a PIN number. The PIN number can be the voicemail code of the presumed user. To do this enter a $ symbol. For example, entering $ would force the callers to dial their voicemail code, entering 104$ would force the callers to dial 104 followed by their voicemail code. |
