Clock Action

Last Updated : Nov 09, 2020 |

This action plays the current time on the voicemail server computer. With International Time Zone functionality, when you invoke a Clock Action configured on a voicemail server, the Clock Action reports the time based on the time zone where you are located and not the time where the voicemail server is located.

About this task

Procedure

  1. Click the Miscellaneous Actions icon.
  2. Click on the callflow where you want the action placed.
  3. Connect the new action to the required result of a preceding action.
  4. Select Clock.
  5. Double-click on the action to display its settings tabs.
  6. The General, Entry Prompts, Reporting and Results tabs are standard tabs available to all actions. See The Start Action and Action Settings Tabs.
  7. Select the Specific tab. Set the options as required.

    Setting

    Description

    Play Time Until DTMF Input

    If not selected the time is played to the caller once. If selected the time is repeated until the caller presses a DTMF key or hangs up.
  8. Click OK.
  9. Connect the action's results to following actions as required.

Result

This action has the following result which can be connected to a further action:

  • Next: Route the call to a following action in the call flow. This connection can be followed even after the caller has hung up if the Start action option Complete Sequence has been selected.

Related information
Miscellaneous Actions