Adding a compare element

Last Updated : Dec 10, 2020 |

About this task

The Compare element is used to add a variable that will be used to determine the call flow to be presented to the caller. You can compare Voicemail Pro call variables , for example $POS or $ETA, against each other or against a value you enter.

Procedure

  1. Click the Element List icon in the toolbar.
  2. Click Compare.
  3. Click on the condition to which the element should be added.
  4. Double-click on the element to view its settings.

    • Value A: Enter a value or use the drop down to select a call variable .

    • Is: Select the criteria which should be used to determine whether the element is currently 'true' or 'false'. Options are:

      • Equal to: True if value A equals values B (A = B).

      • Not equal to: True if value A does not equal value B (A =! B).

      • Less than: True if value A is less than value B (A < B).

      • Greater than: True if value A is greater than value B (A > B).

      • Less than or equal to: True if value A is less or equal to value B (A <= B).

      • Greater than or equal to: True if value A is greater than or equal to value B (A >= B).

      • Value B: Enter a value or use the drop down to select a call variable .

  5. Click OK.
Related information
Conditions