To run a module from a short code:

You can use modules directly in conjunction with short codes. The short code must call the name of the module. This example short code will run the module called Special when a user dials *97. The service that the user receives will depend on the actions in the module.

• Short code: For example *97

• Telephone Number: "Special" (include quotation marks)

• Line Group ID: 0

• Feature: Voicemail Collect

To run a module for an external call:

A module can be applied directly to an incoming (external) call from within the IP Office Manager application. Within the appropriate Incoming Call Route entry, set the Destination to the module name prefixed with "VM:".

For example, enter VM:AutoAttend to route a call to a module called AutoAttend. Note that the maximum entry length is 15 characters. This means that the module name is limited to 12 characters.

If there is a hunt group on the system whose name matches the module name, calls will be routed to that group when the voicemail server is not running.