UMS IMAP

Last Updated : Jul 15, 2021 |

Most e-mail clients that support IMAP display IMAP messages in a separate folder. The contents of that folder are synchronized when the folder is viewed.

Note:

The type of icons used and whether different icons are supported for different message statuses depends on the e-mail client used. The notes below are for Outlook and Outlook Express.

The following should be noted about the IMAP folder view:

  • New messages are presented as a closed envelope.

  • Read messages are presented as an open envelope.

  • Priority messages are indicated as such.

  • Private messages are not indicated as such. However the message may be indicated as confidential when opened.

  • Saved messages are not indicated as such.

  • Deleted messages are indicated as deleted but remain visible.

    • The voicemail server does not actually delete messages until at least 24 hours after it was marked as deleted.

    • Deleted messages are no longer accessible through the voicemail telephone prompts interface or Visual Voice.

    • Deleted messages can be undeleted. Those messages are then available through all the mailbox interfaces.

  • Moving a message in the IMAP folder to another folder in the E-mail client will cause the e-mail to be copied to the new folder and the original message is shown as deleted in the IMAP folder.

  • The Voicemail Prohousekeeping settings for automatic deletion of different message types (New, Read and Saved) are still applied.

  • IMAP cannot be used to send or forward messages to other voicemail mailboxes.