Remote Call Flow Action

Last Updated : Jul 15, 2021 |

This action lets you include a call flow developed elsewhere in an existing call flow, in the form of an uploaded .vmp file. See Including other files in voicemail server.

The aim of this action is to assist you to place call flows developed by other applications on the voicemail server and include in its customized call flows.

Procedure

  1. Click the Miscellaneous Actions icon.
  2. Click on the callflow where you want the action placed.
  3. Connect the new action to the required result of a preceding action.
  4. Select Remote Call Flow.
  5. Double-click on the action to display its settings tabs.
  6. The General, Entry Prompts, Reporting and Results tabs are standard tabs available to all actions. See The Start Action and Action Settings Tabs.
  7. Select the Specific tab. Set the options as required.
  8. Click OK.
  9. Connect the action's results to following actions as required.

Result

This action has no results. The follow on call handling is determined by the actions in the remote call flow.

Related information
Miscellaneous Actions