Modifying a campaign

Last Updated : Oct 14, 2020 |

Procedure

  1. Press F7 or click Campaign Editor.
  2. Select Modify an existing Campaign and click Next.
  3. Select the required campaign and click Next.
  4. The Customer Prompts window is displayed.

    • Click . The Please Edit the Campaign action window opens.

    • Click OK when you have entered the customer prompts.

    • Adjust the prompts as required.

      • Edit action: - Edit the currently highlighted campaign action.

      • Delete action: - Delete the currently highlighted campaign action.

      • Move action: - Move the position of an action in the sequence of campaign actions.

    • Click Next.

  5. The Customer Menu window is displayed.

    • Select which options are available after the prompt is played.

    • Click Next.

  6. The Campaign Identification window is displayed.

    • Enter the details on identifying the campaign.

    • Click Next.

  7. Click Finish to update the campaign.
Related information
Manage campaigns