Test User Variable Action

Last Updated : Nov 09, 2020 |

The Test User Variable action has true and false connections that are followed according to whether the selected user variables current value matches a particular value. The Set User Variable action can be used in other calls to set the value of the variable. For an example of the action in a call flow, see User Defined Variables .

Procedure

  1. Click the Condition Actions icon.
  2. Click on the callflow where you want the action placed.
  3. Connect the new action to the required result of a preceding action.
  4. Select Test User Variable.
  5. Double-click on the action to display its settings tabs.
  6. The General, Entry Prompts, Reporting and Results tabs are standard tabs available to all actions. See The Start Action and Action Settings Tabs.
  7. Select the Specific tab. Set the options as required.

    Setting

    Description

    This action will return "TRUE" if the following variable

    The name of the existing user variable to be checked.

    Matches the value below

    The value of the variable that will return a true result. Type the required value directly or use the browse button to select the text that should be used including using the value of a call variable .
  8. Click OK.
  9. Connect the action's results to following actions as required.

Result

This action has the following results which can be connected to further actions:

  • True: This result connection is used by the call if the tested condition is currently true.

  • False: This result connection is used by the call if the tested condition is currently true.

Related information
Condition Actions