If Mobile Twinning is enabled in IP Office, a user can send internal and external calls to an external number, for example, the mobile telephone.

• Both the internal and external telephones ring when a call is received. The call can be answered from either telephone.

• If the feature Do Not Disturb (DND) is active for the user, any callers to the internal extension number will hear the busy tone and the external telephone will not ring. If a caller is entered in to the DND exception list, for example using the one-X Portal for IP Office application, only the internal telephone will ring.

• If any of the forward options are active, both the external and the telephone where the calls are forwarded to will ring.

• If the Follow Me option is active, only the telephone that the calls are forwarded to will ring. The external telephone number will not ring.

Mobile Twinning: Free Format Command

You can execute a Set CPxx Value action as a free format command. For example, CP4:$KEY stores the current value of $KEY as variable $CP4.

Within Voicemail Pro you can administer the mobile twinning features using Generic actions with free format commands. For example:

• CFG:Set MattR twinning_type Mobile - Turn on mobile twinning on for the named extension MattR.

  • You can enter the user using either their user name or extension number.

• CFG:Set MattR mobile_twinning_number $KEY - Set the mobile twinning number for user MattR to the current value of $KEY.

• CFG:Set MattR twinning_type Internal - Turn mobile twinning off for user MattR.