A user can be set up to receive notification of new voicemail messages when they are away from their main extension. There are two ways that notification can be implemented.
Voicemail Callback: A service whereby the Voicemail Procalls a specified number whenever the user receives a new voicemail message. Callback requires a callback start point to be created in Voicemail Proand a callback number entered in IP Office Manager.
Voicemail Outcalling: A service where voicemail notification can be configured to specific external numbers and the notification escalated if the message is not listened to. Outcalling can be configured by any user of voicemail in Intuity mode.
Note:
Both the Callback and Outcalling features are separate from voicemail ringback. Ringback alerts the user's own extension while callback and outcalling can be used to provide voicemail notification to an external location, for example a mobile telephone or pager.
