Test Condition Action

Last Updated : Mar 20, 2024 |

This action checks the current state (true or false) of a condition setup through the Conditions Editor .

Procedure

  1. Click the Condition Actions icon.
  2. Click on the callflow where you want the action placed.
  3. Connect the new action to the required result of a preceding action.
  4. Select Test Condition.
  5. Double-click on the action to display its settings tabs.
  6. The General, Entry Prompts, Reporting and Results tabs are standard tabs available to all actions. See The Start Action and Action Settings Tabs.
  7. Select the Specific tab. Set the options as required.

    Setting

    Description

    Return the results of the following condition

    Select the condition from the conditions currently setup.
  8. Click OK.
  9. Connect the action's results to following actions as required.

Result

This action has the following results which can be connected to further actions:

  • True: This result connection is used by the call if the tested condition is currently true.

  • False: This result connection is used by the call if the tested condition is currently false.

For examples of the Test Condition action in a call flow, see Customizing a Hunt Group Call Flow .

Related information
Condition Actions