Use this procedure to configure keyboard shortcuts on Avaya Workplace Client for Windows. If you configure a keyboard shortcut as Global, you can use the shortcut key even when the application is not in focus.

The keyboard shortcuts are of the following types:

• Main shortcuts: You can view these shortcuts at the top of the list, customize the shortcuts, and set the shortcuts as global hotkeys.

• Other shortcuts: You can view these shortcuts after the main shortcuts. These shortcuts are read only, and you cannot set the shortcuts as global hotkeys.

The keyboard shortcut that you configure must:

• Be unique. The shortcut cannot already be in use.

• Include a minimum combination of a character and non-character key.

• Not be a common shortcut that is used across applications.

• Not be a global shortcut for Windows or any other application.