Use this procedure to use the same mode for incoming and outgoing calls. You can use one of Client Enablement Services, EC500, or VoIP.
Before you begin
Your administrator must provision Calling Mode.
You must enable a minimum of two services from Client Enablement Services, EC500, and VoIP.
Note:
If you enable only Client Enablement Services and EC500, Avaya Workplace Client hides the Calling Mode option as there is no valid selection in the combined list.
Procedure
On the Top of Mind screen, tap the presence status indicator.
Tap Calling Mode.
Tap the current calling mode.
By default, Avaya Workplace Client selects the calling mode from the Incoming Calls screen.
In the Calling Mode screen, tap the mode to use for incoming and outgoing calls.
