Modifying the voice quality setting

Last Updated : Jul 05, 2021 |

About this task

Use this procedure only on Avaya Workplace Client for Android to configure the Echo Cancellation setting. Echo Cancellation is a process that removes echo from a voice communication to improve voice quality on a telephone call.

If you face double-talk issues during a conference call, that is, issues when more than one person is speaking simultaneously, you must tap Acoustic Echo Cancellation (AEC).

Procedure

  1. In the Avaya Workplace Client settings, tap Advanced.
  2. Tap Echo Cancellation.
  3. In the Echo Cancellation dialog box, tap one of the following:

    • AECM

    • AEC

    • Off

    For Bluetooth audio outputs, Avaya Workplace Client disables the AEC and Acoustic Echo Cancellation Mobile (AECM) options.

  4. Save the changes.