Forwarding VoIP calls when you are busy or do not answer

Last Updated : Jun 07, 2021 |

Before you begin

Enable and log in to the VoIP service.

Procedure

  1. On the Top of Mind screen, tap the presence status indicator.
  2. Do one of the following:

    • On mobile clients: Go to the Incoming Call Features screen and select Forward Calls Busy/No Answer.

    • On desktop clients: In the Incoming Call Features field, select Call Forward Busy / No Answer.

  3. Type the telephone number to which you want to forward your calls.
  4. Select OK.

    Avaya Workplace Client saves the setting.