You can view Avaya Workplace Client as a controlling client on a remote virtual desktop and another Avaya Workplace Client as a controlled client on the local personal computer. When the controlling client detects the controlled client on the local personal computer, the controlling client opens and logs in to the controlled client automatically.

In a Citrix or Remote Desktop environment, if Avaya Workplace Client as a controlling client detects Avaya Workplace Client as a controlled client running on the local personal computer, the controlling client automatically starts the controlled Avaya Workplace Client and establishes paired sign-on. Hence, the Shared controlled mode is automatically established.

You can use this procedure if paired sign-on does not establish automatically.