Using the Top Of Mind screen

Last Updated : Nov 26, 2025 |

About this task

Use this procedure to perform most of your daily activities in the enterprise.

Procedure

  • Start typing the name of the contact or the contact details that you want to look for in the name or number field.

    Avaya Workplace Client displays the contacts that match the search text. Avaya Workplace Client additionally displays the audio and video call buttons in the name or number field if you entered a number.

  • In the Next Meetings area, you can select the following:

    • More: To view additional meetings.

    • A meeting: To view more information about the meeting.

    • Audio Call or Video Call: To join the Avaya Workplace Client meeting.

      To view both the audio and video options for a meeting entry, on Android devices, you must press and hold a meeting entry. While on iOS devices, you must swipe to the right on a meeting entry.

      You can join a meeting using this option only if the conference bridge number is in the Tel: URL format. For example, tel:+16135959132. You must include this format in the Location field or the Body area of the email.

    • Third-party conference: To join the third-party conference meeting. Avaya Workplace Client supports the following third-party conference bridges:

      • BlueJeans

      • Cisco Webex

      • Google Meet

      • GoTo

      • Microsoft Teams

      • Zoom

      • Pexip

      Avaya Workplace Client supports any third-party conference meeting URL as long as the meeting URL is available in the Location field of the calendar meeting.

  • In the Messages area, you can select the following:

    • More: To view all your active conversations.

    • A conversation: To view more information about the conversation.

  • In the History area, you can select the following:

    • More: To view the complete call history.

    • A call: To view more information about the call.

    • Audio Call or Video Call: To call the number.

  • In the Workplace Meetings area, you can select the following:

    • Start My Meeting: To start your meeting.

    • Workplace Meetings: To join a meeting. By default, Avaya Workplace Client saves the details of your last meeting.

    • Go to My Meeting Portal: To view the portal where you can configure your virtual room and other settings.