Using the ASAI UUI feature on Windows clients from the call menu

Last Updated : Aug 22, 2022 |

About this task

Use this procedure to view the details that Communication Manager provides about a specific VDN or direct agent call.

Before you begin

  • Your administrator must configure the Adjunct/Switch Application Interface User-to-User Information (ASAI UUI) feature for your extension.

  • You must be on an active call for which Communication Manager has the UUI information.

Procedure

  1. While on a call, click More.
  2. Click ASAI UUI.

    Avaya Workplace Client displays the UUI information. You can copy this information to the clipboard.